Safety & Security

Safety and Security are the most important factors when choosing a hotel for your trip. Hangzhou Red Star Hotel has always considered guest comfort and safety as our highest priority when you stay in at our hotel.
To this effect, we would like to advise you of a few of our proactive programs that are an integral part of our daily operations. These include:
1、Daily reinforcement of our staff awareness of guest safety and security and is responsible for keeping vigilant while on duty.
2、Detailed Security Audits are conducted regularly at Hangzhou Red Star Hotel .
3、We have a professional Security Department. A Fire/Life/Safety Officer is on duty all the day whose responsibility is to monitor vigilantly and maintain our fire/life/safety systems.
4、All security staff in every hotel participates in security workshops and have been thoroughly trained for emergency situations of all types.
5、The hotel is equipped with closed circuit television and recording technology at key public areas that is monitored by trained security officers.
Hangzhou Red Star Hotel  is renowned for the luxury experience it provides guests and you can rest assured that our commitment to your well-being is at the center of everything we do.